Close to my home, been to this location 2x for inspections. The first appointment ran late to start and finish which was frustrating (but I made my appointment on a Friday at 12pm when everyone was probably starting to take lunch, which was partly my mistake.) I was compensated with a discount and an apology, so I returned for the second inspection. The second one was perfect - they fit me in at the last minute and were finished even earlier than they said they would be. Very friendly staff, and during both visits, as I was waiting I overheard customers call from other shops in area asking for this Shell to remediate some issue they couldn't get resolved where they were at. I would bring my car here for work if needed.
Sorry your first visit didn't go as planned but glad that we can make it right We appreciate having you as a customer
- Whitehall Shell